Career Tips - Latest Issue (July 2008)
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Team building
Team, Teamwork, Team spirit...you can't be a football or cricket
or basketball fan without knowing the importance of these
T-words. And you can't be a player in the corporate world without
knowing how much organisations crave to see their people work
like team players.
In fact, if you're working for a slightly training oriented
company, chances are bright that you have been to at least one
team building event in your career so far. I happened to attend
my first team building event not long ago and that experience
left me wondering about what makes people come together as a
team, and what prevents people from working as a team.
We were about 40 individuals from the same organisation, but from
different functions and holding different positions.
The event began by dividing the crowd into four groups. The way
some of us shook hands and introduced ourselves to the fellow
group members, it was clear not everyone knew everyone else.
Just as we started trading fake smiles and getting comfortable,
the trainer, a young guy, announced that each group was to
complete a task--producing a short video film--over the next two
hours. Each group was issued a video camera and all we needed to
do was to come up with a script and then go outdoors (on a resort
island) and shoot a film. And to give it a competitive twist, he
declared there was a prize for the best film.
Immediately, the training hall was abuzz with hectic activity as
all four groups got into action, brainstorming ideas for the
script, choosing actors, cameraman and so on. We couldn't
remember the boundaries that usually separate us: nationalities,
departments, races, positions, designations, etc. Instead,
everyone was focused on the common goal: video film.
Interestingly, in my group, some of the people known for "cold
wars" in the office could now be seen cooperating like ideal team
players.
For the next two hours, we (all four teams) worked hard, enjoyed
great cooperation within the group and eventually produced
four films. Though we had started as 40 individuals, two hours
later, we were four close-knit teams. There was clearly close
bonding between team members. Incredible! But what happened
next was even more incredible.
Post lunch, we were regrouped to form four new groups. I was now
part of a group with many of the former rivals from the film
event. This time the task was to go around (walk/run/bus/car) the
resort island to five specified places. And at each station, we
were to complete one pre-determined task. And these tasks were
designed in such a way that it could only be completed by pooling
our efforts and having rich interaction among ourselves (e.g.,
standing together on a small carpet and then turning it upside
down without touching it with hands).
As soon as the trainer said "Your time starts now!" we again
coalesced into four teams. It didn't matter that each group now
comprised people who were rivals in the film-making event. For
the next three hours, the four teams went about completing the
five outdoor tasks with full enthusiasm and team spirit. After
all, there was a prize for the team who would complete the five
tasks earliest. Three hours later, when we returned to the
training hall, four close-knit teams had been formed out of 40
individuals.
The story would be complete unless I tell you what happened next.
Back at work the next day, we quickly settled within our own
compartments of departments, functions, positions, etc. The only
impact the team building event had was we were more familiar
with one another, but work wise, life was the same.
>>CAREER TIP: Unlike a team building event, an organisation is much
more complex phenomenon. In an organisation, people are aligned
not by what they collectively want to achieve (goal) but by what
they do (functions). There are multiple groups, each pursuing
different goals. And there are groups within groups. Finally, in
the end are individuals, often pursuing selfish interests for the
sake of survival and progress.
Indeed, it's not so straightforward like a team-building event to
build a team, be a team player and lead a team in an
organisational setting. Anyone can be a team player in a team
building event, but not everyone turns out to be a team player at
work.
Nevertheless, though I am no expert, my first team building experience seems
to expose the following bits of human psychology:
+ Our default state is working as a selfish individual, pursuing
own interests, but each of us has the potential to become a team
player. This potential, however, remains untapped in normal
working situations because we're conditioned to pay attention to
our own interests and goals rather than collective goals.
+ A bunch of individuals can be turned into a team if they can be
made to pursue a common goal. Common goal/purpose/mission is like
a catalyst for team formation.
+ A goal/purpose/mission becomes sharper and more galvanising
when it involves some kind of challenge, like doing something
within the shortest possible time.
+ People invariably experience fun, enjoyment, relaxation and
bonding during team building events. What's the reason? These
events dissolve the barriers of position, power, function and
nationality that usually separate us from one another and leave
us serious, stiff, tired and miserable. In short, as we shed our
egos temporarily during these events, we feel better and closer
to one another.
Ultimately, it boils down to this question: Do we see the journey of career and the life itself as an individual game or a team game?
Atul Mathur
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***Copyright 2008 Atul Mathur***
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